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| Banned | lmfao when the crash hack was released and everyone was getting crashed with "buffer overrun" I sent ijji a complaint about the limited use premium items (asking for an extension of a day) lol it took them a full week to get back to me hahahah and their response was: "Thank you for contacting us with this account issue. We apologize for any inconvenience you may have had accessing the GunZ servers, however, there are thousands of players online playing GunZ. As such, we ask for your patience in establishing a server connection. Unfortunately, Game money is redeemable for real currency only if none of the purchased game money from one transaction has been used. No partial refund is available. " lmfao OF COURSE gunz is online NOW and people are playing NOW. what a bunch of *** tards... waiting till they fix the problem then mailing back my question a week later saying "problem? what problem it's working fine." durka durrr Last edited by Kµro; 02-26-2007 at 03:10 PM. |
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| Gunzfactorian Soldier | I did the same thing the other day and got: Thank you for taking the time to contact us with regards to the account in question. Please take a moment to review the ijji.com Terms of Use which state that Game money is redeemable for real currency only if none of the purchased game money from one transaction has been used. No partial refund is available. Since almost all of the most recently purchased ijji Coin has been used premium items, we are unable to offer any fiduciary restitution of any kind. We apologize for any inconvenience this issue may have caused and thank you for your understanding in this matter. Regards, Account Administration ijji - Live Games Online "Play Live! Play Free!" ------- Then I decided to take it a step further, just got the hell of it. I know nothing will come out of it though. =[ I said: I didn't ask for a cash refund, I asked for a ijji coin refund. As in adding the amount paid for the ijji coins onto my account. I bought services for your game. Your game was unplayable. You stole my money. I don't want to have to take legal action against you, so please just corporate. Your game was unplayable with the amount of hackers crashing my game, and playing unfair. I want a refund in COINS, not money, Just please re-add the coins to my account so I can enjoy them after the hacks are patched. It was a month of skill ring, and a week of electricity coin. Please just corporate so we can both move on. Thanks. ---------- And still no reply, ha ha. |
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| Banned | Quote:
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| Gunzfactorian Soldier Join Date: Apr 2006
Posts: 501
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| Gunzfactorian Soldier | Quote:
And the reply: Thank you for your follow-up email. We are not able to detect any players having ongoing connection issues as a result of the GunZ servers. Thousands of other GunZ players, premium item users or not, are able to enjoy GunZ on a daily basis without the issues you have described. As such, we will be unable to offer any type of fiduciary restitution of any kind. Again, we apologize for any inconvenience this issue may have caused and thank you for your understanding in this matter. Regards, Account Administration ijji - Live Games Online "Play Live! Play Free!" ---- Oh okay, so I'm the only one seeing 500 smoke grenades in every room. | |
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