Need a new helper tool, suggestion pls.

MyDream · 08-05-2006, 03:07 AM

Hi all,

I have a great idea to minimize the troubleshooting part on gunz for some people.

But I need a utility or tool or even a website that can tell us what our computer spec, directx, windows version, software use, antivirus, firewall running in the background or taskbar and also took a picture of our desktop.

So that whoever have problems and just run this tool and post the report here. It will took some guessing work out of some problems here.

Anyone have any suggestion for it?

Must be either a freeware tool or website.

No spamming and flaming here please.

A big thank you.

gometro33 · 08-05-2006, 01:03 PM

http://www.sisoftware.net/index.html

Link to download Sandra Lite (free): http://www.sisoftware.net/index.html...64&langx=en&a=

To use:
1. Download, unzip, and run san****.exe (where **** is a set of numbers indicating it's version -- right now it should look like san1099.exe)
2. At the end of the installation make sure the box is checked to "Run SiSoft Sandra now"
3. When the program opens you'll see a window with several icons. Double-click the green icon labeled "Hardware"
4. On the next screen double-click the icon labeled "Computer Overview"
5. At this point another window will open. As directed, do not move your mouse or use your computer until the window has been populated.
6. At the bottom left of the window you'll see an icon that says "Copy to Clipboard". Click that.
7. After you have written out your problem in UNDERSTANDABLE ENGLISH (!!!!!) skip a few lines and paste the computer specs into the post box.

gometro33 · 08-05-2006, 01:07 PM

This is what I get when I go through the steps. Be sure to delete the information in "Host name", "User", and "Workgroup" (shown below).

Also, check the box to disable smilies.

SiSoftware Sandra

System
Host Name : ***DELETE THIS***
User : ***DELETE THIS***
Workgroup : ***DELETE THIS***

Processor
Model : 1x Intel(R) Pentium(R) 4 CPU 3.00GHz
Speed : 3.02GHz
Performance Rating : PR4010 (estimated)
Cores per Processor : 1 Unit(s)
Threads per Core : 2 Unit(s)
Internal Data Cache : 8kB Synchronous, Write-Thru, 4-way set, 64 byte line size, 2 lines per sector
L2 On-board Cache : 512kB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector

Mainboard
Bus(es) : AGP PCI IMB USB FireWire/1394 i2c/SMBus
MP Support : 2 Processor(s)
MP APIC : Yes
System BIOS : Award Software International, Inc. F4
Mainboard : Gigabyte Technology Co., Ltd. 8KNXP
Total Memory : 1GB DDR-SDRAM

Chipset 1
Model : Giga-Byte Technology 82875P,E7210 Memory Controller Hub
Front Side Bus Speed : 4x 201MHz (804MHz data rate)
Total Memory : 1GB DDR-SDRAM
Memory Bus Speed : 2x 201MHz (402MHz data rate)

Video System
Monitor/Panel : NEC MultiSync FP2141SB
Adapter : RADEON 9800 PRO
Adapter : RADEON 9800 PRO - Secondary

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : ST380817AS (75GB)
CD-ROM/DVD : LITE-ON LTR-52246S (CD 52X Rd, 52X Wr)
CD-ROM/DVD : PLEXTOR DVDR PX-708A (CD 40X Rd, 40X Wr) (DVD 5X Rd, 5X Wr)

Logical Storage Devices
Hard Disk (C:) : 73GB (16GB, 22% Free Space) (NTFS)
Hard Disk (D:) : 2GB (48MB, 2% Free Space) (NTFS)
BROODWAR (E:) : 620MB (CDFS)
RSHIELD_CD2 (F:) : 695MB (CDFS)
3.5" 1.44MB (A:) : N/A

Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
USB Controller/Hub : Intel(R) 82801EB USB Universal Host Controller - 24D2
USB Controller/Hub : Intel(R) 82801EB USB Universal Host Controller - 24D4
USB Controller/Hub : Intel(R) 82801EB USB Universal Host Controller - 24D7
USB Controller/Hub : Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
USB Controller/Hub : Intel(R) 82801EB USB Universal Host Controller - 24DE
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Composite Device
USB Controller/Hub : Generic USB Hub
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
Keyboard : HID Keyboard Device
Mouse : HID-compliant MX510 Optical Mouse
Mouse : HID-compliant mouse
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant device
Human Interface : Logitech USB MX510 Optical Mouse
Human Interface : USB Human Interface Device
Human Interface : USB Human Interface Device

MultiMedia Device(s)
Device : Creative SB Audigy 2 ZS (WDM)
Device : Creative Game Port

Printers and Faxes
Model : Auto Lexmark X125 on DELL

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Home 5.01.2600 (Service Pack 2)

Network Services
Adapter : Intel(R) PRO/1000 CT Desktop Connection

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

MyDream · 08-05-2006, 03:30 PM

I mean detail but yours too detail, I can tell you are using a workstation mainboard, must be pretty expensive.

I just want some hardware info plus the software or security, antivirus info that the players are using, mades troubleshooting much easier.

I did saw someone post somewhere the info or his/her computer but cant remember its a website or tools he/she use. I forgot which forum or website the info comes up. (-_-).

08-05-2006, 03:07 AM	#1 (permalink)
MyDream Gunzfactorian Veteran Hero Join Date: Apr 2006 Location: In your dreams Posts: 4,201	Need a new helper tool, suggestion pls. Hi all, I have a great idea to minimize the troubleshooting part on gunz for some people. But I need a utility or tool or even a website that can tell us what our computer spec, directx, windows version, software use, antivirus, firewall running in the background or taskbar and also took a picture of our desktop. So that whoever have problems and just run this tool and post the report here. It will took some guessing work out of some problems here. Anyone have any suggestion for it? Must be either a freeware tool or website. No spamming and flaming here please. A big thank you.

08-05-2006, 01:03 PM	#2 (permalink)
gometro33 Member Join Date: Mar 2006 Posts: 47	Re: Need a new helper tool, suggestion pls. http://www.sisoftware.net/index.html Link to download Sandra Lite (free): http://www.sisoftware.net/index.html...64&langx=en&a= To use: 1. Download, unzip, and run san**.exe (where ** is a set of numbers indicating it's version -- right now it should look like san1099.exe) 2. At the end of the installation make sure the box is checked to "Run SiSoft Sandra now" 3. When the program opens you'll see a window with several icons. Double-click the green icon labeled "Hardware" 4. On the next screen double-click the icon labeled "Computer Overview" 5. At this point another window will open. As directed, do not move your mouse or use your computer until the window has been populated. 6. At the bottom left of the window you'll see an icon that says "Copy to Clipboard". Click that. 7. After you have written out your problem in UNDERSTANDABLE ENGLISH (!!!!!) skip a few lines and paste the computer specs into the post box.

08-05-2006, 01:07 PM	#3 (permalink)
gometro33 Member Join Date: Mar 2006 Posts: 47	Re: Need a new helper tool, suggestion pls. This is what I get when I go through the steps. Be sure to delete the information in "Host name", "User", and "Workgroup" (shown below). Also, check the box to disable smilies. SiSoftware Sandra System Host Name : *DELETE THIS* User : *DELETE THIS* Workgroup : *DELETE THIS* Processor Model : 1x Intel(R) Pentium(R) 4 CPU 3.00GHz Speed : 3.02GHz Performance Rating : PR4010 (estimated) Cores per Processor : 1 Unit(s) Threads per Core : 2 Unit(s) Internal Data Cache : 8kB Synchronous, Write-Thru, 4-way set, 64 byte line size, 2 lines per sector L2 On-board Cache : 512kB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector Mainboard Bus(es) : AGP PCI IMB USB FireWire/1394 i2c/SMBus MP Support : 2 Processor(s) MP APIC : Yes System BIOS : Award Software International, Inc. F4 Mainboard : Gigabyte Technology Co., Ltd. 8KNXP Total Memory : 1GB DDR-SDRAM Chipset 1 Model : Giga-Byte Technology 82875P,E7210 Memory Controller Hub Front Side Bus Speed : 4x 201MHz (804MHz data rate) Total Memory : 1GB DDR-SDRAM Memory Bus Speed : 2x 201MHz (402MHz data rate) Video System Monitor/Panel : NEC MultiSync FP2141SB Adapter : RADEON 9800 PRO Adapter : RADEON 9800 PRO - Secondary Physical Storage Devices Removable Drive : Floppy disk drive Hard Disk : ST380817AS (75GB) CD-ROM/DVD : LITE-ON LTR-52246S (CD 52X Rd, 52X Wr) CD-ROM/DVD : PLEXTOR DVDR PX-708A (CD 40X Rd, 40X Wr) (DVD 5X Rd, 5X Wr) Logical Storage Devices Hard Disk (C:) : 73GB (16GB, 22% Free Space) (NTFS) Hard Disk (D:) : 2GB (48MB, 2% Free Space) (NTFS) BROODWAR (E:) : 620MB (CDFS) RSHIELD_CD2 (F:) : 695MB (CDFS) 3.5" 1.44MB (A:) : N/A Peripherals Serial/Parallel Port(s) : 2 COM / 1 LPT USB Controller/Hub : Intel(R) 82801EB USB Universal Host Controller - 24D2 USB Controller/Hub : Intel(R) 82801EB USB Universal Host Controller - 24D4 USB Controller/Hub : Intel(R) 82801EB USB Universal Host Controller - 24D7 USB Controller/Hub : Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD USB Controller/Hub : Intel(R) 82801EB USB Universal Host Controller - 24DE USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Composite Device USB Controller/Hub : Generic USB Hub FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller Keyboard : HID Keyboard Device Mouse : HID-compliant MX510 Optical Mouse Mouse : HID-compliant mouse Human Interface : HID-compliant consumer control device Human Interface : HID-compliant device Human Interface : Logitech USB MX510 Optical Mouse Human Interface : USB Human Interface Device Human Interface : USB Human Interface Device MultiMedia Device(s) Device : Creative SB Audigy 2 ZS (WDM) Device : Creative Game Port Printers and Faxes Model : Auto Lexmark X125 on DELL Power Management AC Line Status : On-Line Operating System(s) Windows System : Microsoft Windows XP/2002 Home 5.01.2600 (Service Pack 2) Network Services Adapter : Intel(R) PRO/1000 CT Desktop Connection Performance Tips Tip 2546 : Large memory modules should be ECC/Parity. Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings. Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings. Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip. Last edited by gometro33; 08-05-2006 at 01:17 PM.

08-05-2006, 03:30 PM	#4 (permalink)
MyDream Gunzfactorian Veteran Hero Join Date: Apr 2006 Location: In your dreams Posts: 4,201	Re: Need a new helper tool, suggestion pls. I mean detail but yours too detail, I can tell you are using a workstation mainboard, must be pretty expensive. I just want some hardware info plus the software or security, antivirus info that the players are using, mades troubleshooting much easier. I did saw someone post somewhere the info or his/her computer but cant remember its a website or tools he/she use. I forgot which forum or website the info comes up. (-_-).